These terms explain how Rolletto works, what you agree to by using our site, and your rights and responsibilities as a player. They cover account use, payments, gameplay rules, data handling, and support for responsible gambling. Please read them carefully.
Responsible Gambling
Gambling should be a form of entertainment, not a way to earn money or solve financial problems. If you feel it is becoming a problem, help is available.
You can set personal limits directly in your account:, Deposit limits: cap how much you add over 24 hours, 7 days, or 30 days, Loss limits: restrict how much you can lose in a given period, Session time limits: control how long you play in one sitting, Reality checks: receive pop-up reminders every 30, 60, or 90 minutes, Cooling-off periods: take a break for 24 hours, 7 days, or 30 days, Self-exclusion: block your account for 6 months, 1 year, or longer
Limits apply immediately. Requests to raise limits require a 24-hour waiting period before they take effect. This gives you time to reconsider.
Warning signs include chasing losses, lying about how much you gamble, or gambling to escape stress. None of this is shameful. It’s common, and support exists. Free, confidential help is available from organisations like GamCare and the National Gambling Helpline. You can also sign up to GAMSTOP, the UK’s national self-exclusion scheme, which blocks access to all licensed gambling sites for a set period.
Accounts are strictly for adults aged 18 or over. We verify age during registration and may ask for documents later. If you share a device with under-18s, consider installing blocking software like Net Nanny or Gamban to prevent underage access.
Account and Gameplay Rules
Only individuals aged 18 or older who live in the United Kingdom may open an account. One person = one account. Duplicate accounts will be closed, and funds may be withheld.
You must provide accurate details when registering. We carry out identity and address checks (known as KYC) before processing your first withdrawal. This protects you and us from fraud and meets legal requirements.
Bonuses come with conditions. These usually include wagering requirements (how many times you must bet the bonus amount), eligible games (some slots or table games may not count), expiry dates, and caps on how much you can withdraw from bonus winnings. Trying to exploit bonuses, such as creating multiple accounts or using bots, will result in forfeiture of offers and possible account closure.
Inactive accounts (no login for 12 months) may incur a monthly fee after written notice. We prohibit collusion, automated play, fraudulent payment reversals (chargebacks), and any attempt to manipulate game outcomes. Breaches may lead to account termination and reporting to the Gambling Commission.
If you have a complaint that we do not resolve within eight weeks, you can refer it to an independent adjudicator approved by the Gambling Commission.
We may update these terms. Significant changes will be notified via email or a banner on the site at least 14 days before they apply. Continued use after that means you accept the new terms.
Privacy and Data Use
We collect:, Identity and contact details (name, address, email, phone) for account management, Payment information (card details, e-wallet IDs) processed securely by third-party providers, Technical data (IP address, device type, pages visited) for security and service improvement
We use this data to run your account, prevent fraud, meet legal duties, and improve our site. We do not sell your information. It may be shared with payment processors, identity verification services, and regulators. But only as needed and under strict confidentiality agreements.
By law, we must keep certain records for five years after account closure. You have rights to see, correct, delete, or transfer your data, and to object to some uses. To exercise these, contact our data protection team through the website’s support page.
Our site uses cookies:, Essential cookies: needed for login, security, and basic function. They cannot be switched off, Analytics cookies: help us understand site performance (you can opt out), Marketing cookies: show relevant ads (you can disable these in cookie settings)
All data sent between your device and our servers is encrypted. Access to your personal information is limited to staff who need it for their role.
Licensing and Compliance
Rolletto operates under a licence issued by the Gambling Commission. This means we follow strict rules on fairness, security, and player protection. All games use certified random number generators and are regularly tested.